Triage maturity

2Visibility & Data Quality

Evaluate your organisation's data visibility and quality

6. Does your organisation lack a central repository of enterprise knowledge regarding past projects or engagements with non-employees?

Yes

7. Is there limited visibility into the actual numbers and types of all non-employees across the organisation?

Yes

8. Does your organisation struggle to establish a "golden source of data" for non-employee requests due to information being stored in multiple systems?

Yes

9. Is the current process so fragmented that incoming requests are often a "surprise," making proactive planning challenging?

Yes

3Cost & Efficiency

Review your cost management and operational efficiency

10. Are you concerned that your organisation is over-paying for non-employee engagements (e.g., by 20-25%) due to higher-cost fulfilment channels?

Yes

11. Are the time-to-sign for services and time-to-onboard for external talent increasing, hindering your organisation's agility?

Yes

12. Do a significant percentage of your non-employee projects fail to meet objectives (e.g., 50%) or experience scope creep?

Yes

13. Do you frequently observe an over-reliance on Statement of Work (SoW) engagements as a way to circumvent internal policies?

Yes

4Compliance & Risk

Assess your compliance posture and risk management

14. Does your organisation face significant risks related to employee misclassification or compliance challenges?

Yes

15. Does your intake process frequently generate "mismatched responses" that indicate potential misclassification or overspending?

Yes

16. Is there a lack of consistent commercial quality assurance or policy checks applied upfront to requests for non-employees?

Yes

5Organisational Alignment & Readiness

Evaluate your organisation's alignment and change readiness

17. Are your HR and Procurement functions largely siloed in their approach to managing non-employee human capital?

Yes

18. Is senior leadership actively seeking ways to reduce spend on non-employees while achieving the same or better outcomes?

Yes

19. Is your organisation willing to challenge existing processes and integrate new solutions to transform how non-employees are managed?

Yes

20. Is there an understanding that a triage system should be an independent layer, agnostic of specific supply channels?

Yes

Please answer all questions before proceeding to the next step.

Triage maturity assessment

CWP Triage Readiness Assessment

1Process Effectiveness & User Experience

2Visibility & Data Quality

3Cost & Efficiency

4Compliance & Risk

5Organisational Alignment & Readiness

Your Assessment Results

Recommendation

Next Steps

Organisational Readiness

Work begins before it starts®

Work begins before it starts®